Tuesday, October 10, 2006

Just so you know....

.....it really isn't okay to book online after we have a conversation about what you want for your trip, your budget, your time constraints, and all of the million other questions you had.

I am a professional with almost 20 years experience. I have spent a great deal of money and time on professional education including traveling to the destinations we've spoken about.

Taking advantage of my expertise then booking online is, frankly, rude.

I could understand it if I couldn't find anything acceptable for you, or if I failed to call you back in a timely manner, or even if you found a better price online.

(Even in the event of a better price online, courtesy still requires at least a phone call. 99% of the time a significant price difference is due to a significant difference in the vacation that you may not become aware of until it hits you in the face when it is too late to correct.)

If you want to book online, fine. You basically have two options. Either completely book your trip online (that means research and all). Or, we do offer an hourly rate for professional consultation to help you narrow down your options. Just be sure to let us know at the beginning so we can go ahead and collect payment for the fee.

Sincerely,

Your Friendly Professional Travel Agent
(I'll give you one guess as to what inspired this post....)

0 Comments:

Post a Comment

<< Home