Press "0" for Operator?

Last night I was watching TV and saw, for the millionth time, the commercial where the guy is on his cell phone for an extended period of time trying to reach a human to ask a question about a recent transaction. After enduring and finally reaching an agent, the train he is on goes into a tunnel and the call disconnects. (Here is a link to the product.)

I think we can all relate to his frustration. We've all heard of the website where Mr. Paul English has put together the magic tricks involved in getting to an actual human agent at the various companies we deal with.

If I may just say....STOP THE INSANITY!!

Why should it be such a trick to get ahold of a living breathing human being who cares about your experience?

From the very beginning, Philip and I committed that we would not ever have anything but a human answering incoming calls during business hours at Legacy Travel.

So, give us a call...we're waiting!